Procure por qualquer palavra, como cleveland steamer:
 
1.
A customer service representative that gives correct information in a negative or hostile tone after being prodded by a customer.
"Of course I can update your phone number, just give me a minute...sheesh." Sam was pushed to the edge of his patience which resulted in Mr. Badtone rearing his ugly head.
por Pancho Rivera 13 de Setembro de 2006