A test designed to determine user-friendliness. One asks himself or herself if a product is easy enough to use that a grandmother could use it.
Pass: Windows and AOL. While both of these are inefficient and likely to crash products, they are purchased simply because they are easy to use.

Fail: Hooking up a home theater system. Even with the right guides etc., there are still many difficulties to get around...
por The Overmind 07 de Julho de 2004

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